Merge pull request #7106 from pratu16x7/doc-fixes
CRM: Customer page fixes
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erpnext/docs/assets/img/crm/create-customer.gif
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erpnext/docs/assets/img/crm/create-customer.gif
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erpnext/docs/assets/img/crm/customer-to selling-flowchart.jpeg
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erpnext/docs/assets/img/crm/customer-to selling-flowchart.jpeg
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@ -7,9 +7,9 @@ Sie können Ihre Kunden entweder direkt erstellen über
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> CRM > Dokumente > Kunde > Neu
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oder einen Upload über ein Datenimportwerkzeug durchführen.
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<img class="screenshot" alt="Kunde" src="{{docs_base_url}}/assets/img/crm/create-customer.gif">
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<img class="screenshot" alt="Kunde" src="{{docs_base_url}}/assets/img/crm/customer.png">
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oder einen Upload über ein Datenimportwerkzeug durchführen.
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> Anmerkung: Kunden werden von Kontakten und Adressen getrennt verwaltet. Ein Kunde kann mehrere verschiedene Kontakte und Adressen haben.
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@ -9,9 +9,13 @@ You can either directly create your Customers via
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> Selling > Customer
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<img class="screenshot" alt="Create Customer" src="{{docs_base_url}}/assets/img/crm/create-customer.gif">
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or upload it via the Data Import Tool.
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<img class="screenshot" alt="Customer" src="{{docs_base_url}}/assets/img/crm/customer.png">
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A Customer can avail the features (operations) in the selling process. The general flow can be summarazed as:
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<img class="screenshot" alt="Customer" src="{{docs_base_url}}/assets/img/crm/customer-to selling-flowchart.jpeg">
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> Note: Customers are separate from Contacts and Addresses. A Customer can
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have multiple Contacts and Addresses.
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@ -53,7 +57,7 @@ You can set how much credit you want to allow for a Customer by adding the
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master. Classifying Customers
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ERPNext allows you to group your Customers using [Customer Group]({{docs_base_url}}/user/manual/en/CRM/setup/customer-group.html)
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and also divide them into [Territories]({{docs_base_url}}/user/manual/en/CRM/setup/territory.html)
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and also divide them into [Territories]({{docs_base_url}}/user/manual/en/setting-up/territory.html)
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Grouping will help you get better analysis of your data and
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identify which Customers are profitable and which are not. Territories will
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help you set sales targets for the respective territories.
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