From a0b1948261555b724e9c72558a7ca18d793f4748 Mon Sep 17 00:00:00 2001 From: Anand Doshi Date: Mon, 16 Jan 2012 17:52:15 +0530 Subject: [PATCH] Support Ticket - In response to fix --- erpnext/support/doctype/support_ticket/support_ticket.py | 8 +++++++- 1 file changed, 7 insertions(+), 1 deletion(-) diff --git a/erpnext/support/doctype/support_ticket/support_ticket.py b/erpnext/support/doctype/support_ticket/support_ticket.py index 2db784eb3d..e6d9118446 100644 --- a/erpnext/support/doctype/support_ticket/support_ticket.py +++ b/erpnext/support/doctype/support_ticket/support_ticket.py @@ -48,7 +48,13 @@ class DocType(TransactionBase): where parent = %s order by creation desc limit 1 """, self.doc.name) - return '\n\n=== In response to ===\n\n' + tmp[0][0] + if not tmp: + tmp = webnotes.conn.sql(""" + SELECT description from `tabSupport Ticket` + where name = %s + """, self.doc.name) + + return '\n\n=== In response to ===\n\n' + tmp[0][0] def make_response_record(self, response, from_email = None, content_type='text/plain'): """