From 63371271d24115e14ca03022eb4a3f4e5de54767 Mon Sep 17 00:00:00 2001 From: Ravi Dey Date: Wed, 13 Jul 2011 15:07:42 +0530 Subject: [PATCH] System Manager can close ticket --- support/doctype/support_ticket/support_ticket.js | 10 ++++++---- 1 file changed, 6 insertions(+), 4 deletions(-) diff --git a/support/doctype/support_ticket/support_ticket.js b/support/doctype/support_ticket/support_ticket.js index 584f41278a..2c1e77faed 100644 --- a/support/doctype/support_ticket/support_ticket.js +++ b/support/doctype/support_ticket/support_ticket.js @@ -33,12 +33,14 @@ $.extend(cur_frm.cscript, { refresh: function(doc) { cs.make_listing(doc); - if(!doc.__islocal) { - - if(doc.allocated_to) + if(!doc.__islocal) { + if(in_list(user_roles,'System Manager')) { + if(doc.status!='Closed') cur_frm.add_custom_button('Close Ticket', cs['Close Ticket']); + if(doc.status=='Closed') cur_frm.add_custom_button('Re-Open Ticket', cs['Re-Open Ticket']); + }else if(doc.allocated_to) { set_field_permlevel('status',2); if(user==doc.allocated_to && doc.status!='Closed') cur_frm.add_custom_button('Close Ticket', cs['Close Ticket']); - if(doc.status=='Closed') cur_frm.add_custom_button('Re-Open Ticket', cs['Re-Open Ticket']); + } // can't change the main message & subject once set set_field_permlevel('subject',2);