Merge pull request #1880 from rmehta/fixes-july-2

formatting fix in support ticket autoreply

erpnext/selling/doctype/customer/customer.py

@@ -56,6 +56,7 @@ class Customer(TransactionBase):
 					(self.name, self.customer_name, self.lead_name))
 
 			lead = frappe.db.get_value("Lead", self.lead_name, ["lead_name", "email_id", "phone", "mobile_no"], as_dict=True)
+
 			c = frappe.new_doc('Contact')
 			c.first_name = lead.lead_name
 			c.email_id = lead.email_id
@@ -65,10 +66,9 @@ class Customer(TransactionBase):
 			c.customer_name = self.customer_name
 			c.is_primary_contact = 1
 			c.ignore_permissions = getattr(self, "ignore_permissions", None)
-			try:
-				c.save()
-			except frappe.NameError:
-				pass
+			c.autoname()
+			if not frappe.db.exists("Contact", c.name):
+				c.insert()
 
 	def on_update(self):
 		self.validate_name_with_customer_group()

erpnext/support/doctype/support_ticket/get_support_mails.py

@@ -40,11 +40,13 @@ class SupportMailbox(POP3Mailbox):
 A new Ticket has been raised for your query. If you have any additional information, please
 reply back to this mail.
 
-We will get back to you as soon as possible
-----------------------
+### We will get back to you as soon as possible
+
+---
+
 Original Query:
 
-""" + d.description + "\n----------------------\n" + cstr(signature))
+""" + d.description + "\n\n---\n\n" + cstr(signature))
 
 		sendmail(\
 			recipients = [cstr(d.raised_by)], \