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support ticket - customer details display fixed

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This commit is contained in:
Ravi Dey 2011-06-24 12:58:50 +05:30
parent 560ee3d18d
commit 553715c34d
3 changed files with 220 additions and 99 deletions
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13
maintenance/doctype/support_ticket/support_ticket.js
View File

@ -27,6 +27,8 @@ $.extend(cur_frm.cscript, {
]
})
}
if(!doc.customer) hide_field(['customer_name','address_display','contact_display','contact_mobile','contact_email']);
},
refresh: function(doc) {
@ -76,6 +78,15 @@ $.extend(cur_frm.cscript, {
refresh_field('new_response');
cs.make_listing(doc);
});
},
customer: function(doc, dt, dn) {
var callback = function(r,rt) {
var doc = locals[cur_frm.doctype][cur_frm.docname];
cur_frm.refresh();
}
if(doc.customer) $c_obj(make_doclist(doc.doctype, doc.name), 'get_default_customer_address', '', callback);
if(doc.customer) unhide_field(['customer_name','address_display','contact_display','contact_mobile','contact_email']);
}
})
@ -125,4 +136,4 @@ EmailMessage = function(parent, args, list, idx) {
}
this.make();
}
}

4
maintenance/doctype/support_ticket/support_ticket.py
View File

@ -1,6 +1,8 @@
import webnotes
class DocType:
from utilities.transaction_base import TransactionBase
class DocType(TransactionBase):
def __init__(self, doc, doclist=[]):
self.doc = doc
self.doclist = doclist

302
maintenance/doctype/support_ticket/support_ticket.txt
View File

@ -1,6 +1,6 @@
[
{
'_last_update': '1306413048',
'_last_update': '1308898257',
'allow_attach': None,
'allow_copy': None,
'allow_email': None,
@ -13,7 +13,7 @@
'client_script_core': None,
'client_string': None,
'colour': 'White:FFF',
'creation': '2011-05-23 14:50:46',
'creation': '2011-05-23 10:18:58',
'description': None,
'docstatus': 0,
'doctype': 'DocType',
@ -29,7 +29,7 @@
'istable': None,
'max_attachments': None,
'menu_index': None,
'modified': '2011-06-20 13:46:30',
'modified': '2011-06-24 12:24:09',
'modified_by': 'Administrator',
'module': 'Maintenance',
'name': 'Support Ticket',
@ -53,21 +53,21 @@
'subject': '%(subject)s',
'tag_fields': 'status',
'use_template': None,
'version': 138
'version': 140
},
{
'amend': 0,
'cancel': 0,
'create': 1,
'creation': '2011-05-23 14:50:46',
'creation': '2011-05-23 10:18:58',
'docstatus': 0,
'doctype': 'DocPerm',
'execute': None,
'idx': 1,
'match': None,
'modified': '2011-06-20 13:46:30',
'modified': '2011-06-24 12:24:09',
'modified_by': 'Administrator',
'name': 'PERM00838',
'name': 'PERM00823',
'owner': 'Administrator',
'parent': 'Support Ticket',
'parentfield': 'permissions',
@ -82,15 +82,15 @@
'amend': None,
'cancel': None,
'create': 1,
'creation': '2011-05-23 14:50:46',
'creation': '2011-05-23 10:18:58',
'docstatus': 0,
'doctype': 'DocPerm',
'execute': None,
'idx': 2,
'match': 'customer',
'modified': '2011-06-20 13:46:30',
'modified': '2011-06-24 12:24:09',
'modified_by': 'Administrator',
'name': 'PERM00839',
'name': 'PERM00824',
'owner': 'Administrator',
'parent': 'Support Ticket',
'parentfield': 'permissions',
@ -105,15 +105,15 @@
'amend': None,
'cancel': 1,
'create': 1,
'creation': '2011-05-23 14:50:46',
'creation': '2011-05-23 10:18:58',
'docstatus': 0,
'doctype': 'DocPerm',
'execute': None,
'idx': 3,
'match': None,
'modified': '2011-06-20 13:46:30',
'modified': '2011-06-24 12:24:09',
'modified_by': 'Administrator',
'name': 'PERM00840',
'name': 'PERM00825',
'owner': 'Administrator',
'parent': 'Support Ticket',
'parentfield': 'permissions',
@ -128,15 +128,15 @@
'amend': None,
'cancel': 0,
'create': 0,
'creation': '2011-05-23 14:50:46',
'creation': '2011-05-23 10:18:58',
'docstatus': 0,
'doctype': 'DocPerm',
'execute': None,
'idx': 4,
'match': 'allocated_to',
'modified': '2011-06-20 13:46:30',
'modified': '2011-06-24 12:24:09',
'modified_by': 'Administrator',
'name': 'PERM00841',
'name': 'PERM00826',
'owner': 'Administrator',
'parent': 'Support Ticket',
'parentfield': 'permissions',
@ -151,15 +151,15 @@
'amend': None,
'cancel': None,
'create': None,
'creation': '2011-05-23 14:50:46',
'creation': '2011-05-23 10:18:58',
'docstatus': 0,
'doctype': 'DocPerm',
'execute': None,
'idx': 5,
'match': None,
'modified': '2011-06-20 13:46:30',
'modified': '2011-06-24 12:24:09',
'modified_by': 'Administrator',
'name': 'PERM00842',
'name': 'PERM00827',
'owner': 'Administrator',
'parent': 'Support Ticket',
'parentfield': 'permissions',
@ -173,7 +173,7 @@
{
'allow_on_submit': None,
'colour': 'White:FFF',
'creation': '2011-05-23 14:50:46',
'creation': '2011-05-23 10:18:58',
'default': 'Open',
'depends_on': None,
'description': None,
@ -186,9 +186,9 @@
'idx': 1,
'in_filter': 0,
'label': 'Status',
'modified': '2011-06-20 13:46:30',
'modified': '2011-06-24 12:24:09',
'modified_by': 'Administrator',
'name': 'FL05022',
'name': 'FL04803',
'no_column': None,
'no_copy': 1,
'oldfieldname': 'status',
@ -209,7 +209,7 @@
{
'allow_on_submit': None,
'colour': None,
'creation': '2011-05-23 14:50:46',
'creation': '2011-05-23 10:18:58',
'default': None,
'depends_on': None,
'description': None,
@ -222,9 +222,9 @@
'idx': 2,
'in_filter': 1,
'label': 'Subject',
'modified': '2011-06-20 13:46:30',
'modified': '2011-06-24 12:24:09',
'modified_by': 'Administrator',
'name': 'FL05023',
'name': 'FL04804',
'no_column': None,
'no_copy': None,
'oldfieldname': None,
@ -245,7 +245,7 @@
{
'allow_on_submit': None,
'colour': None,
'creation': '2011-05-23 14:50:46',
'creation': '2011-05-23 10:18:58',
'default': None,
'depends_on': 'eval:doc.__islocal',
'description': None,
@ -258,9 +258,9 @@
'idx': 3,
'in_filter': 1,
'label': 'Raised By (Email)',
'modified': '2011-06-20 13:46:30',
'modified': '2011-06-24 12:24:09',
'modified_by': 'Administrator',
'name': 'FL05024',
'name': 'FL04805',
'no_column': None,
'no_copy': None,
'oldfieldname': 'raised_by',
@ -281,7 +281,7 @@
{
'allow_on_submit': None,
'colour': None,
'creation': '2011-05-23 14:50:46',
'creation': '2011-05-23 10:18:58',
'default': None,
'depends_on': 'eval:doc.__islocal',
'description': None,
@ -294,9 +294,9 @@
'idx': 4,
'in_filter': None,
'label': 'Description',
'modified': '2011-06-20 13:46:30',
'modified': '2011-06-24 12:24:09',
'modified_by': 'Administrator',
'name': 'FL05025',
'name': 'FL04806',
'no_column': None,
'no_copy': None,
'oldfieldname': 'problem_description',
@ -317,7 +317,7 @@
{
'allow_on_submit': None,
'colour': None,
'creation': '2011-05-28 10:12:57',
'creation': '2011-05-27 13:07:26',
'default': None,
'depends_on': None,
'description': None,
@ -330,9 +330,9 @@
'idx': 5,
'in_filter': None,
'label': 'Problem Description',
'modified': '2011-06-20 13:46:30',
'modified': '2011-06-24 12:24:09',
'modified_by': 'Administrator',
'name': 'FL05475',
'name': 'FL05248',
'no_column': None,
'no_copy': None,
'oldfieldname': 'problem_description',
@ -353,7 +353,7 @@
{
'allow_on_submit': None,
'colour': None,
'creation': '2011-05-28 10:26:08',
'creation': '2011-06-24 11:54:03',
'default': None,
'depends_on': 'eval:!doc.__islocal',
'description': None,
@ -366,9 +366,9 @@
'idx': 6,
'in_filter': None,
'label': 'Thread HTML',
'modified': '2011-06-20 13:46:30',
'modified': '2011-06-24 12:24:09',
'modified_by': 'Administrator',
'name': 'FL05530',
'name': 'FL05356',
'no_column': None,
'no_copy': None,
'oldfieldname': None,
@ -389,7 +389,7 @@
{
'allow_on_submit': None,
'colour': None,
'creation': '2011-05-23 14:50:46',
'creation': '2011-05-23 10:18:58',
'default': None,
'depends_on': 'eval:!doc.__islocal',
'description': None,
@ -402,9 +402,9 @@
'idx': 7,
'in_filter': None,
'label': 'New Response',
'modified': '2011-06-20 13:46:30',
'modified': '2011-06-24 12:24:09',
'modified_by': 'Administrator',
'name': 'FL05027',
'name': 'FL04808',
'no_column': None,
'no_copy': None,
'oldfieldname': None,
@ -425,7 +425,7 @@
{
'allow_on_submit': None,
'colour': None,
'creation': '2011-05-23 14:50:46',
'creation': '2011-05-23 10:18:58',
'default': None,
'depends_on': 'eval:!doc.__islocal',
'description': None,
@ -438,9 +438,9 @@
'idx': 8,
'in_filter': None,
'label': 'Send',
'modified': '2011-06-20 13:46:30',
'modified': '2011-06-24 12:24:09',
'modified_by': 'Administrator',
'name': 'FL05028',
'name': 'FL04809',
'no_column': None,
'no_copy': None,
'oldfieldname': None,
@ -461,7 +461,7 @@
{
'allow_on_submit': None,
'colour': 'White:FFF',
'creation': '2011-05-28 10:26:09',
'creation': '2011-06-24 11:54:03',
'default': None,
'depends_on': None,
'description': None,
@ -474,9 +474,9 @@
'idx': 9,
'in_filter': None,
'label': 'Additional Info',
'modified': '2011-06-20 13:46:30',
'modified': '2011-06-24 12:24:09',
'modified_by': 'Administrator',
'name': 'FL05531',
'name': 'FL05357',
'no_column': None,
'no_copy': None,
'oldfieldname': None,
@ -497,7 +497,7 @@
{
'allow_on_submit': None,
'colour': None,
'creation': '2011-05-28 10:26:09',
'creation': '2011-06-24 11:54:03',
'default': None,
'depends_on': 'eval:!doc.__islocal',
'description': None,
@ -510,9 +510,9 @@
'idx': 10,
'in_filter': None,
'label': None,
'modified': '2011-06-20 13:46:30',
'modified': '2011-06-24 12:24:09',
'modified_by': 'Administrator',
'name': 'FL05532',
'name': 'FL05358',
'no_column': None,
'no_copy': None,
'oldfieldname': None,
@ -533,7 +533,7 @@
{
'allow_on_submit': None,
'colour': 'White:FFF',
'creation': '2011-05-23 14:50:46',
'creation': '2011-05-23 10:18:58',
'default': None,
'depends_on': None,
'description': None,
@ -546,9 +546,9 @@
'idx': 11,
'in_filter': 1,
'label': 'Customer',
'modified': '2011-06-20 13:46:30',
'modified': '2011-06-24 12:24:09',
'modified_by': 'Administrator',
'name': 'FL05031',
'name': 'FL04812',
'no_column': None,
'no_copy': None,
'oldfieldname': 'customer',
@ -569,7 +569,7 @@
{
'allow_on_submit': None,
'colour': None,
'creation': '2011-05-23 14:50:46',
'creation': '2011-05-23 10:18:58',
'default': None,
'depends_on': None,
'description': None,
@ -582,9 +582,9 @@
'idx': 12,
'in_filter': 1,
'label': 'Customer Name',
'modified': '2011-06-20 13:46:30',
'modified': '2011-06-24 12:24:09',
'modified_by': 'Administrator',
'name': 'FL05032',
'name': 'FL04813',
'no_column': None,
'no_copy': None,
'oldfieldname': 'customer_name',
@ -594,7 +594,7 @@
'parent': 'Support Ticket',
'parentfield': 'fields',
'parenttype': 'DocType',
'permlevel': 1,
'permlevel': 2,
'print_hide': None,
'report_hide': None,
'reqd': 0,
@ -605,32 +605,32 @@
{
'allow_on_submit': None,
'colour': None,
'creation': '2011-05-23 14:50:46',
'creation': '2011-06-24 12:20:56',
'default': None,
'depends_on': None,
'description': None,
'docstatus': 0,
'doctype': 'DocField',
'fieldname': 'contact_no',
'fieldtype': 'Data',
'fieldname': 'address_display',
'fieldtype': 'Small Text',
'hidden': None,
'icon': None,
'idx': 13,
'in_filter': None,
'label': 'Contact No',
'modified': '2011-06-20 13:46:30',
'label': 'Address',
'modified': '2011-06-24 12:24:09',
'modified_by': 'Administrator',
'name': 'FL05033',
'name': 'FL05399',
'no_column': None,
'no_copy': None,
'oldfieldname': 'contact_no',
'oldfieldtype': 'Data',
'oldfieldname': None,
'oldfieldtype': None,
'options': None,
'owner': 'Administrator',
'parent': 'Support Ticket',
'parentfield': 'fields',
'parenttype': 'DocType',
'permlevel': 1,
'permlevel': 2,
'print_hide': None,
'report_hide': None,
'reqd': None,
@ -641,7 +641,115 @@
{
'allow_on_submit': None,
'colour': None,
'creation': '2011-05-23 14:50:46',
'creation': '2011-06-24 12:20:56',
'default': None,
'depends_on': None,
'description': None,
'docstatus': 0,
'doctype': 'DocField',
'fieldname': 'contact_display',
'fieldtype': 'Data',
'hidden': None,
'icon': None,
'idx': 14,
'in_filter': None,
'label': 'Contact Name',
'modified': '2011-06-24 12:24:09',
'modified_by': 'Administrator',
'name': 'FL05401',
'no_column': None,
'no_copy': None,
'oldfieldname': None,
'oldfieldtype': None,
'options': None,
'owner': 'Administrator',
'parent': 'Support Ticket',
'parentfield': 'fields',
'parenttype': 'DocType',
'permlevel': 2,
'print_hide': None,
'report_hide': None,
'reqd': None,
'search_index': None,
'trigger': None,
'width': None
},
{
'allow_on_submit': None,
'colour': None,
'creation': '2011-06-24 12:20:56',
'default': None,
'depends_on': None,
'description': None,
'docstatus': 0,
'doctype': 'DocField',
'fieldname': 'contact_mobile',
'fieldtype': 'Data',
'hidden': None,
'icon': None,
'idx': 15,
'in_filter': None,
'label': 'Mobile No',
'modified': '2011-06-24 12:24:09',
'modified_by': 'Administrator',
'name': 'FL05400',
'no_column': None,
'no_copy': None,
'oldfieldname': None,
'oldfieldtype': None,
'options': None,
'owner': 'Administrator',
'parent': 'Support Ticket',
'parentfield': 'fields',
'parenttype': 'DocType',
'permlevel': 2,
'print_hide': None,
'report_hide': None,
'reqd': None,
'search_index': None,
'trigger': None,
'width': None
},
{
'allow_on_submit': None,
'colour': None,
'creation': '2011-05-23 10:18:58',
'default': None,
'depends_on': None,
'description': None,
'docstatus': 0,
'doctype': 'DocField',
'fieldname': 'contact_email',
'fieldtype': 'Data',
'hidden': None,
'icon': None,
'idx': 16,
'in_filter': None,
'label': 'Contact Email',
'modified': '2011-06-24 12:24:09',
'modified_by': 'Administrator',
'name': 'FL04814',
'no_column': None,
'no_copy': None,
'oldfieldname': 'contact_no',
'oldfieldtype': 'Data',
'options': None,
'owner': 'Administrator',
'parent': 'Support Ticket',
'parentfield': 'fields',
'parenttype': 'DocType',
'permlevel': 2,
'print_hide': None,
'report_hide': None,
'reqd': None,
'search_index': None,
'trigger': None,
'width': None
},
{
'allow_on_submit': None,
'colour': None,
'creation': '2011-05-23 10:18:58',
'default': 'Today',
'depends_on': None,
'description': None,
@ -651,12 +759,12 @@
'fieldtype': 'Date',
'hidden': None,
'icon': None,
'idx': 14,
'idx': 17,
'in_filter': None,
'label': 'Opening Date',
'modified': '2011-06-20 13:46:30',
'modified': '2011-06-24 12:24:09',
'modified_by': 'Administrator',
'name': 'FL05034',
'name': 'FL04815',
'no_column': None,
'no_copy': 1,
'oldfieldname': 'opening_date',
@ -677,7 +785,7 @@
{
'allow_on_submit': None,
'colour': None,
'creation': '2011-05-23 14:50:46',
'creation': '2011-05-23 10:18:58',
'default': None,
'depends_on': None,
'description': None,
@ -687,12 +795,12 @@
'fieldtype': 'Time',
'hidden': None,
'icon': None,
'idx': 15,
'idx': 18,
'in_filter': None,
'label': 'Opening Time',
'modified': '2011-06-20 13:46:30',
'modified': '2011-06-24 12:24:09',
'modified_by': 'Administrator',
'name': 'FL05035',
'name': 'FL04816',
'no_column': None,
'no_copy': 1,
'oldfieldname': 'opening_time',
@ -713,7 +821,7 @@
{
'allow_on_submit': None,
'colour': None,
'creation': '2011-05-28 10:26:09',
'creation': '2011-06-24 11:54:03',
'default': None,
'depends_on': 'eval:!doc.__islocal',
'description': None,
@ -723,12 +831,12 @@
'fieldtype': 'Column Break',
'hidden': None,
'icon': None,
'idx': 16,
'idx': 19,
'in_filter': None,
'label': None,
'modified': '2011-06-20 13:46:30',
'modified': '2011-06-24 12:24:09',
'modified_by': 'Administrator',
'name': 'FL05533',
'name': 'FL05359',
'no_column': None,
'no_copy': None,
'oldfieldname': None,
@ -749,7 +857,7 @@
{
'allow_on_submit': None,
'colour': None,
'creation': '2011-05-23 14:50:46',
'creation': '2011-05-23 10:18:58',
'default': None,
'depends_on': 'eval:!doc.__islocal',
'description': None,
@ -759,12 +867,12 @@
'fieldtype': 'Link',
'hidden': None,
'icon': None,
'idx': 17,
'idx': 20,
'in_filter': 1,
'label': 'Allocated To',
'modified': '2011-06-20 13:46:30',
'modified': '2011-06-24 12:24:09',
'modified_by': 'Administrator',
'name': 'FL05037',
'name': 'FL04818',
'no_column': None,
'no_copy': None,
'oldfieldname': 'allocated_to',
@ -785,7 +893,7 @@
{
'allow_on_submit': None,
'colour': None,
'creation': '2011-05-23 14:50:46',
'creation': '2011-05-23 10:18:58',
'default': None,
'depends_on': 'eval:!doc.__islocal',
'description': None,
@ -795,12 +903,12 @@
'fieldtype': 'Text',
'hidden': None,
'icon': None,
'idx': 18,
'idx': 21,
'in_filter': None,
'label': 'Resolution Details',
'modified': '2011-06-20 13:46:30',
'modified': '2011-06-24 12:24:09',
'modified_by': 'Administrator',
'name': 'FL05038',
'name': 'FL04819',
'no_column': None,
'no_copy': 1,
'oldfieldname': 'resolution_details',
@ -821,7 +929,7 @@
{
'allow_on_submit': None,
'colour': None,
'creation': '2011-05-23 14:50:46',
'creation': '2011-05-23 10:18:58',
'default': None,
'depends_on': 'eval:!doc.__islocal',
'description': None,
@ -831,12 +939,12 @@
'fieldtype': 'Date',
'hidden': None,
'icon': None,
'idx': 19,
'idx': 22,
'in_filter': 0,
'label': 'Resolution Date',
'modified': '2011-06-20 13:46:30',
'modified': '2011-06-24 12:24:09',
'modified_by': 'Administrator',
'name': 'FL05039',
'name': 'FL04820',
'no_column': None,
'no_copy': 1,
'oldfieldname': 'resolution_date',
@ -857,7 +965,7 @@
{
'allow_on_submit': None,
'colour': None,
'creation': '2011-05-23 14:50:46',
'creation': '2011-05-23 10:18:58',
'default': None,
'depends_on': 'eval:!doc.__islocal',
'description': None,
@ -867,12 +975,12 @@
'fieldtype': 'Time',
'hidden': None,
'icon': None,
'idx': 20,
'idx': 23,
'in_filter': None,
'label': 'Resolution Time',
'modified': '2011-06-20 13:46:30',
'modified': '2011-06-24 12:24:09',
'modified_by': 'Administrator',
'name': 'FL05040',
'name': 'FL04821',
'no_column': None,
'no_copy': None,
'oldfieldname': 'resolution_time',
@ -893,7 +1001,7 @@
{
'allow_on_submit': None,
'colour': 'White:FFF',
'creation': '2011-05-28 10:12:58',
'creation': '2011-05-27 13:07:26',
'default': None,
'depends_on': None,
'description': None,
@ -903,12 +1011,12 @@
'fieldtype': 'Data',
'hidden': 1,
'icon': None,
'idx': 21,
'idx': 24,
'in_filter': None,
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'modified': '2011-06-20 13:46:30',
'modified': '2011-06-24 12:24:09',
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