fix: retain Hold status

erpnext/patches/v13_0/update_sla_enhancements.py

@@ -78,23 +78,6 @@ def execute():
 
 	frappe.delete_doc('DocType', 'Service Level')
 
-	# set issue status as Replied since Hold status is removed
-	if frappe.db.exists('DocType', 'Issue'):
-		issues_on_hold = frappe.db.get_all('Issue', {'status': 'Hold'})
-		issues = [entry.name for entry in issues_on_hold]
-		if not issues:
-			return
-
-		frappe.reload_doc('support', 'doctype', 'issue')
-		frappe.db.sql("""
-			UPDATE
-				`tabIssue`
-			SET
-				status='Replied'
-			WHERE
-				name IN %(issues)s
-		""", {'issues': issues})
-
 
 def convert_to_seconds(value, unit):
 	seconds = 0

erpnext/support/doctype/issue/issue.json

@@ -120,7 +120,7 @@
    "no_copy": 1,
    "oldfieldname": "status",
    "oldfieldtype": "Select",
-   "options": "Open\nReplied\nResolved\nClosed",
+   "options": "Open\nReplied\nHold\nResolved\nClosed",
    "search_index": 1
   },
   {
@@ -420,7 +420,7 @@
  "icon": "fa fa-ticket",
  "idx": 7,
  "links": [],
- "modified": "2020-05-26 12:12:59.343559",
+ "modified": "2020-06-04 15:53:38.322514",
  "modified_by": "Administrator",
  "module": "Support",
  "name": "Issue",