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fixes in header decoding in receiving support ticket email

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This commit is contained in:
Anand Doshi 2012-07-31 10:54:56 +05:30
parent 396628e7ea
commit 3e7a143539
1 changed files with 9 additions and 2 deletions
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11
erpnext/support/doctype/support_ticket/__init__.py
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@ -69,7 +69,10 @@ class SupportMailbox(POP3Mailbox):
if re_result and re_result[0]: email_id = re_result[0] if re_result and re_result[0]: email_id = re_result[0]
from webnotes.utils import decode_email_header from webnotes.utils import decode_email_header
full_email_id = decode_email_header(mail.mail['From'])
# replace double quotes with blank
# double quotes in header prohibit decoding of header
full_email_id = decode_email_header(mail.mail['From'].replace('"', ''))
for thread_id in thread_list: for thread_id in thread_list:
exists = webnotes.conn.sql("""\ exists = webnotes.conn.sql("""\
@ -100,7 +103,11 @@ class SupportMailbox(POP3Mailbox):
from webnotes.model.doc import Document from webnotes.model.doc import Document
d = Document('Support Ticket') d = Document('Support Ticket')
d.description = content d.description = content
d.subject = mail.mail['Subject']
# replace double quotes with blank
# double quotes in header prohibit decoding of header
d.subject = decode_email_header(mail.mail['Subject'].replace('"', ''))
d.raised_by = full_email_id d.raised_by = full_email_id
d.content_type = content_type d.content_type = content_type
d.status = 'Open' d.status = 'Open'