feat: Add get_call status & make a call function
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@ -16,6 +16,6 @@ class ExotelSettings(Document):
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def verify_credentials(self):
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def verify_credentials(self):
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if self.enabled:
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if self.enabled:
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response = requests.get('https://api.exotel.com/v1/Accounts/{sid}'
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response = requests.get('https://api.exotel.com/v1/Accounts/{sid}'
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.format(sid = self.account_sid), auth=(self.account_sid, self.api_token))
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.format(sid = self.account_sid), auth=(self.api_key, self.api_token))
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if response.status_code != 200:
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if response.status_code != 200:
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frappe.throw(_("Invalid credentials"))
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frappe.throw(_("Invalid credentials"))
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@ -1,21 +1,24 @@
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import frappe
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import frappe
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from erpnext.crm.doctype.utils import get_document_with_phone_number
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from erpnext.crm.doctype.utils import get_document_with_phone_number
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import requests
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# api/method/erpnext.erpnext_integrations.exotel_integration.handle_incoming_call
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@frappe.whitelist(allow_guest=True)
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@frappe.whitelist(allow_guest=True)
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def handle_incoming_call(*args, **kwargs):
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def handle_incoming_call(*args, **kwargs):
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incoming_phone_number = kwargs.get('CallFrom')
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# incoming_phone_number = kwargs.get('CallFrom')
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contact = get_document_with_phone_number(incoming_phone_number)
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# contact = get_document_with_phone_number(incoming_phone_number)
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last_communication = get_last_communication(incoming_phone_number, contact)
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# last_communication = get_last_communication(incoming_phone_number, contact)
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call_log = create_call_log(kwargs)
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call_log = create_call_log(kwargs)
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data = {
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data = frappe._dict({
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'contact': contact,
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'call_from': kwargs.get('CallFrom'),
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'call_payload': kwargs,
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'agent_email': kwargs.get('AgentEmail'),
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'last_communication': last_communication,
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'call_type': kwargs.get('Direction'),
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'call_log': call_log
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'call_log': call_log
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}
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})
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frappe.publish_realtime('incoming_call', data)
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frappe.publish_realtime('show_call_popup', data, user=data.agent_email)
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def get_last_communication(phone_number, contact):
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def get_last_communication(phone_number, contact):
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@ -23,6 +26,17 @@ def get_last_communication(phone_number, contact):
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return {}
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return {}
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def create_call_log(call_payload):
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def create_call_log(call_payload):
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communication = frappe.get_all('Communication', {
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'communication_medium': 'Phone',
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'call_id': call_payload.get('CallSid'),
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}, limit=1)
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if communication:
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log = frappe.get_doc('Communication', communication[0].name)
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log.call_status = 'Connected'
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log.save(ignore_permissions=True)
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return log
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communication = frappe.new_doc('Communication')
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communication = frappe.new_doc('Communication')
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communication.subject = frappe._('Call from {}').format(call_payload.get("CallFrom"))
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communication.subject = frappe._('Call from {}').format(call_payload.get("CallFrom"))
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communication.communication_medium = 'Phone'
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communication.communication_medium = 'Phone'
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@ -33,9 +47,34 @@ def create_call_log(call_payload):
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communication.status = 'Open'
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communication.status = 'Open'
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communication.sent_or_received = 'Received'
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communication.sent_or_received = 'Received'
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communication.content = 'call_payload'
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communication.content = 'call_payload'
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communication.call_status = 'Incoming'
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communication.communication_date = call_payload.get('StartTime')
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communication.communication_date = call_payload.get('StartTime')
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# communication.sid = call_payload.get('CallSid')
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communication.call_id = call_payload.get('CallSid')
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# communication.exophone = call_payload.get('CallTo')
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# communication.call_receiver = call_payload.get('DialWhomNumber')
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communication.save(ignore_permissions=True)
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communication.save(ignore_permissions=True)
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return communication
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return communication
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def get_call_status(call_id):
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settings = get_exotel_settings()
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response = requests.get('https://{api_key}:{api_token}@api.exotel.com/v1/Accounts/erpnext/{sid}/{call_id}.json'.format(
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api_key=settings.api_key,
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api_token=settings.api_token,
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call_id=call_id
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))
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return response.json()
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@frappe.whitelist(allow_guest=True)
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def make_a_call(from_number, to_number, caller_id):
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settings = get_exotel_settings()
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response = requests.post('https://{api_key}:{api_token}@api.exotel.com/v1/Accounts/{sid}/Calls/connect.json'.format(
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api_key=settings.api_key,
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api_token=settings.api_token,
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), data={
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'From': from_number,
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'To': to_number,
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'CallerId': caller_id
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})
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return response.json()
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def get_exotel_settings():
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return frappe.get_single('Exotel Settings')
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