diff --git a/erpnext/setup/page/import_data/import_data.html b/erpnext/setup/page/import_data/import_data.html
index 5f9556b5af..29f0cc3dd8 100644
--- a/erpnext/setup/page/import_data/import_data.html
+++ b/erpnext/setup/page/import_data/import_data.html
@@ -41,6 +41,7 @@
Select the saved CSV file, identify the date format if any
Click on "Import"
+
Over-writing Guide
- To over-write data, click on "Do you want to over-write records?" and then download template
@@ -48,6 +49,30 @@
- Over-writing of child table data will delete all previous data of child table and re-import. so before over-writing child tables, export all data from system, modify them and then re-import
- Over-write checkbox will be checked while importing
+
+ Do you have Non-English data?
+ You may need to save the file with UTF-8 encoding for data to be imported correctly.
+
+ Microsoft Excel Users:
+ There is no obvious way of saving a CSV file with UTF-8 encoding.
+ You will need to follow these steps:
+
+ - In Excel, save the file in CSV (Comma Delimited) format
+ - Open this saved file in Notepad
+ - Click on File -> Save As
+ - File Name: <your filename>.csv
+ Save as type: Text Documents (*.txt)
+ Encoding: UTF-8
+
+ - Click on Save
+
+
+ OpenOffice or LibreOffice Users:
+
+ - While saving as CSV, check "Edit Filter Settings".
+ - You will be prompted for Encoding.
+ - Make sure it is "UTF-8" and click on OK.
+
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