Close tickets automatically through scheduler

startup/schedule_handlers.py

@@ -53,6 +53,10 @@ def execute_daily():
 	# email digest
 	from setup.doctype.email_digest.email_digest import send
 	run_fn(send)
+	
+	# auto close support tickets
+	from support.doctype.support_ticket.support_ticket import auto_close_tickets
+	run_fn(auto_close_tickets)
 		
 def execute_weekly():
 	from setup.doctype.backup_manager.backup_manager import take_backups_weekly

support/doctype/support_ticket/get_support_mails.py

@@ -52,11 +52,6 @@ Original Query:
 			subject = '['+cstr(d.name)+'] ' + cstr(d.subject), \
 			msg = cstr(response))
 		
-	def auto_close_tickets(self):
-		webnotes.conn.sql("""update `tabSupport Ticket` set status = 'Closed' 
-			where status = 'Replied' 
-			and date_sub(curdate(),interval 15 Day) > modified""")
-
 def get_support_mails():
 	if cint(webnotes.conn.get_value('Email Settings', None, 'sync_support_mails')):
 		SupportMailbox()

support/doctype/support_ticket/support_ticket.py

@@ -66,4 +66,9 @@ class DocType(TransactionBase):
 def set_status(name, status):
 	st = webnotes.bean("Support Ticket", name)
 	st.doc.status = status
-	st.save()
+	st.save()
+		
+def auto_close_tickets():
+	webnotes.conn.sql("""update `tabSupport Ticket` set status = 'Closed' 
+		where status = 'Replied' 
+		and date_sub(curdate(),interval 15 Day) > modified""")