27 lines
952 B
Python
27 lines
952 B
Python
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import webnotes
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import email.utils
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def execute():
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webnotes.conn.commit()
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for d in webnotes.conn.sql("""select owner, creation, modified, modified_by, parent,
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from_email, mail from `tabSupport Ticket Response`""", as_dict=1):
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c = webnotes.doc("Communication")
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c.creation = d.creation
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c.owner = d.owner
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c.modified = d.modified
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c.modified_by = d.modified_by
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c.naming_series = "COMM-"
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c.subject = "response to Support Ticket: " + d.parent
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c.content = d.mail
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c.email_address = d.from_email
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c.support_ticket = d.parent
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email_addr = email.utils.parseaddr(c.email_address)[1]
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c.contact = webnotes.conn.get_value("Contact", {"email_id": email_addr}, "name") or None
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c.lead = webnotes.conn.get_value("Lead", {"email_id": email_addr}, "name") or None
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c.communication_medium = "Email"
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webnotes.conn.begin()
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c.save(1, keep_timestamps=True)
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webnotes.conn.commit()
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webnotes.delete_doc("DocType", "Support Ticket Response")
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