brotherton-erpnext/erpnext/docs/user/manual/en/customer-portal/issues.md

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The customer portal makes it very easy for a customer to raise concerns. A
simple and intuitive interface facilitates your customer to report their
concerns as Issues. They can view the complete thread of their
conversation.
#### Empty Ticket List
![Ticket List]({{docs_base_url}}/assets/old_images/erpnext/portal-ticket-list-empty.png)
#### New Issue
![New Ticket]({{docs_base_url}}/assets/old_images/erpnext/portal-new-ticket.png)
#### Open Issue
![Open Issue]({{docs_base_url}}/assets/old_images/erpnext/portal-ticket-1.png)
#### Reply on Issue
![Reply Issue]({{docs_base_url}}/assets/old_images/erpnext/portal-ticket-reply.png)
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