2015-11-05 11:25:10 +00:00
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A Maintenance Visit is a record of a visit made by an engineer to a
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Customer’s premise usually against a Customer Issue. You can create a new
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Maintenance Visit from:
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> Support > Maintenance Visit > New Maintenance Visit
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2015-11-06 10:13:32 +00:00
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<img class="screenshot" alt="Maintenance Visit" src="{{url_prefix}}/assets/img/support/maintenance-visit.png">
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2015-11-05 11:25:10 +00:00
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The Maintenance Visit contains information about the:
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* Customer.
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* The Items that were inspected / maintenance activity was carried out on.
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* Details of actions taken.
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* The person who carried out the actions.
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* Feedback from the Customer.
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{next}
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