brotherton-erpnext/website/templates/pages/ticket.html

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{% extends "app/website/templates/html/page.html" %}
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{% set title=doc.name %}
{% set status_label = {
"Open": "label-success",
"To Reply": "label-danger",
"Closed": "label-default"
} %}
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{% block content %}
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<div class="col-md-12">
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<ul class="breadcrumb">
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<li><a href="index">Home</a></li>
<li><a href="account">My Account</a></li>
<li><a href="tickets">My Tickets</a></li>
<li class="active"><i class="icon-ticket icon-fixed-width"></i> {{ doc.name }}</li>
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</ul>
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<h3><i class="icon-ticket icon-fixed-width"></i> {{ doc.name }}</h3>
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<hr>
{%- if doc.status -%}
{% if doc.status == "Waiting for Customer" -%}
{% set status = "To Reply" %}
{% else %}
{% set status = doc.status %}
{%- endif -%}
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<div class="row">
<div class="col-md-2" style="margin-bottom: 7px;">
<span class="label {{ status_label.get(status) or 'label-default' }}">{{ status }}</span>
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</div>
<div class="col-md-8">
<div class="row col-md-12">{{ doc.subject }}</div>
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</div>
<div class="col-md-2 pull-right">
<span class="text-muted">{{ utils.formatdate(doc.creation) }}</span>
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</div>
</div>
<br>
<h4>Messages</h4>
{%- if doclist.get({"doctype":"Communication"}) -%}
<div>
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<table class="table table-bordered table-striped">
<tbody>
{%- for comm in doclist.get({"doctype":"Communication"}) %}
<tr>
<td>
<h5 style="text-transform: none">
{{ comm.sender }} on {{ utils.formatdate(doc.modified) }}</h5>
<p>{{ webnotes.utils.is_html(comm.content) and comm.content or
comm.content.replace("\n", "<br>")}}</p>
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</td>
</tr>
{% endfor -%}
</tbody>
</table>
</div>
{%- else -%}
<div class="alert">No messages</div>
{%- endif -%}
{%- endif -%}
</div>
{% endblock %}