brotherton-erpnext/erpnext/docs/user/manual/en/customer-portal/issues.md

The customer portal makes it very easy for a customer to raise concerns. A
simple and intuitive interface facilitates your customer to report their
concerns as Issues. They can view the complete thread of their
conversation.

#### Empty Issue List

<img class="screenshot" alt="Issue List" src="{{docs_base_url}}/assets/img/website/portal-ticket-list-empty.png">

#### New Issue

<img class="screenshot" alt="New Issue " src="{{docs_base_url}}/assets/img/website/portal-new-ticket.png">

#### Open Issue

<img class="screenshot" alt="Issue Raised" src="{{docs_base_url}}/assets/img/website/portal-ticket-1.gif">

#### Reply on Issue

<img class="screenshot" alt="Issue reply" src="{{docs_base_url}}/assets/img/website/portal-ticket-reply.gif">

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